At The Neonist, we don’t cut corners. Emma, the co-founder of The Neonist and an Industrial Engineer by training, works tirelessly to ensure excellence in both product quality and customer experience. Whether sourcing high-quality supplies, installing quality control procedures at the production studio or streamlining the order and delivery processes, Emma always goes the extra mile to ensure that The Neonist’s clients enjoy a great customer experience.

1. Lifespan – There are LED lightbulbs that last 1,000 hours and LED lightbulbs that last 60,000 hours. At The Neonist, we work with industrial-grade neon. We offer signs with a minimum lifespan of 50,000 operating hours. We do not work with low-quality materials.

2. Quality – Neon signs are made by hand, which is what makes them so special. It isn’t easy to copy custom designs to the millimeter; our handcrafted creations are produced using high-precision methods and quality control procedures, ensuring your sign lights up your day, every day.

3. Safety –   First and foremost! Nothing is more critical than having safety permits and standards association stamps on any electrical appliance your customer brings into their home or special event.

4. Warranty – No one wants to pay thousands of dollars on a product that doesn’t come with a warranty (and yet, this happens all the time in the world of signage). Every product has a lifespan, and low-quality LED light bulbs can stop working within just a few months of use. At The Neonist, we provide a full warranty on all electrical parts for 24 months.

5. Happiness Guarantee – We want you to buy with peace of mind. That’s why we guarantee your satisfaction, or you get your money back.