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FAQ'S

Frequently Asked Questions

Unlike the traditional neon glass signs – so familiar to all – The Neonist signs are made of PVC – a flexible and robust material. The electrical and colorful part of the sign is made of the LED light, a much safer and power-saving alternative to mercury or gas-filled tube of a traditional glass neon sign.
  • LEDs have many advantages over incandescent light sources, including lower energy consumption, longer lifetime, improved physical robustness, and faster switching.
  • LED neon signs are much safer! The legacy neon signs are made of glass, which, if broken or chipped, can be a potential safety hazard.  Traditional neon signs are filled with gas or mercury, and there is always a danger of gas leakage if neon breaks. 
  • The LED neon signs do not overheat, which makes them suitable for any home and children’s bedroom.
  • The new neon sign is mounted on the acrylic board, which is much lighter than the glass board.
  • Once fixed to a wall, a glass neon sign can not be easily moved to a different place. The LED neon signs give you the freedom to choose where to place them and where to enjoy them.
  • The LED new neon sign can be easily displayed outdoors.
  • Unlike the LED neon signs, the glass neons consume significantly more electrical power and are way more burdensome on the electricity spending.
  • With the LED neon signs, you can get really creative! Virtually any design can be recreated, unlike with the glass neon signs.
  • Glass neons often buzz and hum, unlike the LED neon signs.
  • The LED neon signs come with the dimmer and remote that provide full control of the brightness levels and lighting modes like flash, flicker, and pulse. The glass neon signs can not be dimmed or made to flicker.
  • The lifespan of a glass neon is about two years. After one or two years, they become less bright (and sadder), and it takes them much longer to switch on. The LED signs can last up to six years!

Not all LED neon signs are crafted equally. When the craftsmanship quality is compromised, a neon sign can come with a variety of issues:

  • The final product is different from the original design. The neon signs are handcrafted, and this is what makes them so unique.  As with all handcrafted products, it is not easy to copy a custom design down to the millimeter. That is why the high-precision production method and quality control procedures are so essential. A state-of-the-art production studio can craft a final product with high accuracy, making the neon sign almost identical to the original design.
  • LED quality is compromised. Imagine receiving a neon sign, opening the box and plugging it into a power outlet – only to discover that there are areas of the LED wire that do not light up. To make sure that the LED signs are not damaged during the production process, it is crucial that the quality control procedures are activated during the production. 
    At The Neonist, we don’t cut corners. Rachel, the co-founder of The Neonist and an Industrial Engineer by training, works tirelessly to ensure the final product’s excellence. Whether sourcing high-quality supplies, installing quality control procedures at the production studio or streamlining the order and delivery processes, Rachel always goes the extra mile to make sure that The Neonist’s clients enjoy a great customer experience.

Our Production Process

When we launched The Neonist Production Studio, we knew one thing – we would not compromise on the quality of our signs. Unlike other LED neon sign vendors, we do not glue the design elements onto the acrylic board but carve the original design into the acrylic board and attach the LED tube and silicon cover into the carved niche.  Our unique production method produces high-quality neon signs that are almost identical to the original custom design. Another benefit of our approach – no dark spots, our LED signs light up evenly.

The NEONIST signs emit relatively no heat and do not pose gas leakage or shattering and breakage risks like glass neon. The LED neon signs are mounted on the acrylic glass, a flexible and robust material. Even when broken or cracked, the acrylic glass doesn’t pose a safety hazard.
Yes. One of the fantastic things about our signs is that they come with a remote and dimmer that provide full control of the brightness levels and lighting modes like flash, flicker, and pulse.
Yes, we believe that our customers should enjoy the complete experience of a neon sign. That is why, at The Neonist, the dimmer and remote are complimentary with the sign’s purchase.
Yes. Our high-quality signs do not buzz or hum. Turn them on and enjoy!
Each LED bulb has an average lifespan of 50,000 hours. It means that if the LED is on every day for 24 hours, it can typically last up to six years. If you dim the sign brightness, the LED light can last even longer.
All our signs are handcrafted. Unlike other LED neon sign vendors, we do not glue the design elements onto the acrylic board but carve the original design into the acrylic board and attach the LED tube and silicon cover into the carved niche. Our unique production method produces high-quality neon signs that are almost identical to the original custom design. Another benefit of our approach – no dark spots, our LED signs light up evenly.

The Neonist signs come with the 6ft (1.80m) power cord.

the neonist

the neonistThe Neonist signs come with the 6ft (1.80m) transparent two-wire cord.

 

The sign installation is as simple as hanging a framed photo. The LED neon comes fixed to hard acrylic backing with screw holes for easy hanging. Hang it, plug it and enjoy it!

How does it work?

  1. You send us an email with the desired design.
  2. We process the request, prepare the mockup, and send it to you along with the price quote and order details  – all within 48 hours. 
  3. You process the payment and receive the sign at your doorstep in 2-3 weeks.

Absolutely, we have several options available:

  • Neon lights, lamps, and sculptures in a clear acrylic box;
  • Neon lights, lamps and sculptures with an acrylic base to allow for stand-up signs.

There are two backboard options:

  • Rectangle option – the neon sign is mounted on a rectangle acrylic board
  • Shape outline option – the neon sign is mounted on the cut-out acrylic.

The type of backboard is typically determined by the design that a customer chooses. The Neonist team makes a choice based on functionality and aesthetics.  If you have a preference, please let us know and, if possible, we will be glad to accommodate it. 

All of The Neonist signs come with:

  •  79″ (2m) clear power cord
  • Dimmer
  • Remote
  • Power adapter
  • Screws for hanging the sign

The installation of The Neonist signs is as easy as fixing a photo frame to a wall! However, we are always happy to assist. Let us know if you require the support of an electrical technician, and we will put you in touch with one of the professionals in your area that we trust.

The Neonist signs connect directly into a standard power socket and do not require hard wiring like glass neon.
The production and shipment typically take between two and three weeks.

Yes. When placing the order, please let us know that you intend to use the sign outdoors. We will apply a different production method that will enable you to enjoy your sign outdoors.
Please note: Dimmer, remote, and power plug are not water-proof.

Yes. We provide a FREE International shipping. We ship to all the destinations worldwide. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Each sign crafted by The Neonist studio comes with a 12-month warranty. We are always available.
The Neonist provides free shipping worldwide.

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